philstar22 (philstar22) wrote in bad_service,
philstar22
philstar22
bad_service

We all know about those free trials where they take your credit card info and then charge you at the end of the trial if you don't cancel. But generally you have to choose to get the trial, right? And give them your info?

Well, I was just charged at the end of a free trial for Prime given to me by Amazon on my Kindle without being asked for it or given the option even to say no. And I never gave them my info for that trial, they just took my credit card from my Amazon file, which I'd never used on my Kindle.

I'm pretty sure that's illegal? At least the not giving the person the option to say no to your free trial or telling them it will happen before you give them the product?
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