design_star_21 (design_star_21) wrote in bad_service,
design_star_21
design_star_21
bad_service

Sorry, your dying dog isn't considered an emergency

Yesterday, my beloved corgi was acting lethargic, not eating or going to the bathroom. He had been fine the day before, so my mom was worried. She took him to the emergency clinic, where we found out he had lymphoma, an enlarged spleen and liver. They suggest pregnazone (sp?) and tell us to go to our primary vet. They say he could have about a few weeks to six months to live.

We call this morning (it was closed by the time we got out of the emergency clinic)and my mom explains the situation, saying that the emergency clinic made this diagnosis and the dog is dying. The receptionist catches an attitude, says that this isn't enough of an emergency to warrant coming in today and hangs up on her. My mom is understandably upset and calls other places to get him in so he can get treatment. The vet then calls back and says the call was disconnected (this is about 20 minutes later and we both distinctly heard the click of it being hung up) and suddenly has an appointment.My mom says no and to transfer all records to the new vet.

How can someone do this when you clearly say someone--pet, human, anyone--is dying? WTF?
  • Post a new comment

    Error

    Comments allowed for members only

    Anonymous comments are disabled in this journal

    default userpic

    Your reply will be screened

    Your IP address will be recorded 

  • 10 comments