Sharon (moonshaz) wrote in bad_service,
Sharon
moonshaz
bad_service

USPS mail not being forwarded

I don't honestly know if this qualifies as truly bad service, but it IS a problem and it's bugging the crap out of me, so here goes...

Once you put in a change of address with the USPS, how long is it supposed to take for mail to start getting forwarded? I ask this because we recently moved, and almost two weeks after putting in the address change, exactly NONE of our mail has been forwarded. I've been running over to our old place to check the mailbox every day (except Sunday for obvious reasons), and all the mail is still going there. Fortunately, the place is empty since we moved out and going to stay that way for a while, and the landlord hasn't asked for the mailbox or door keys back, so I still have full access, otherwise we'd be royally screwed. (And of course, if we'd moved out of town instead of locally, we'd also be screwed.) As it is, it's just an annoying inconvenience that's getting more annoying with every passing day.

I guess I should have filed the change of address farther in advance of our move, but I was paranoid about doing so, because in a past move, the USPS started forwarding our mail instantaneously rather than waiting till the specified move date. The people at our "NEW" address (i.e., the apartment we were scheduled to move into at a FUTURE date) were evidently writing "not at this address and throwing it back in the mail or something, and it all vanished into oblivion after that. Ever since then, I've been afraid to file an address change with the USPS very far ahead of time. But even though I put in the change kind of last-minutish, it seems like stuff should start getting forwarded by now. Or should it? I really don't know what is reasonable or realistic to expect.

I've been poking around the usps.gov website and haven't been able to find out how long it's supposed to take for mail forwarding to kick in. Like I said, I really don't know if this can be considered bad service YET, but it does seem to be headed that way. It would be nice to have some kind of idea whether this long of a delay is typical before I call to complain.

EDITED TO ADD: Well, woudn't you know it--the day after I posted this, we started getting forwarded mail at your new address! Go figure. I'm still going to check the box at the old place for the next few days to be absolutely sure nothing's going there, but I feel like the problem is probably solved at this point. Thanks for all the comments!
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