Myrren (myrren) wrote in bad_service,
Myrren
myrren
bad_service

Holiday Disaster

I'm so annoyed right now. My husband and I like to go to Whitby Goth Weekend, and had made plans at the end of last year to go to the one coming up at the end of this month. Now the thing about the goth weekend is it's very popular, and the local accommodation providers ramp their prices right up, and the cheaper places get booked up months and months in advance, so it's important to get somewhere booked early. This time we saw an advert locally for a holiday cottage in Whitby, and when we called in December we were told it was available, and would cost us £250. Great! We paid a deposit, and we were sent the key to the cottage.

Then last night, 3 weeks before we are due to go, the lady who owns the cottage called me and told me that she was very sorry, but the cottage had actually been booked for the dates we wanted in APRIL last year. Basically the people staying there for the goth weekend last year had booked for this year there and then, and she had totally forgotten about it until yesterday. Like I say, I booked in December, she's known about my booking for months and yet she's only JUST remembered about the other booking. So my reservation has been cancelled, and whilst she was very apologetic and has offered me a free stay later in the year it's really messed our plans up. We are looking at at least £200 more for somewhere to stay, at this short notice most of the places we could have booked back in December for less are all full up, unless we want to stay 8+ miles away, which we didn't really want to do as the events go on late and the whole 'Who is going to drive' comes up. TBH at this point I may end up calling the whole thing off as it's going to cost us way more than we had budgeted for.

It's not like I can go to the October weekend either as it usually falls on a school holiday and I can't take the time off.
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