twilightscribe (twilightscribe) wrote in bad_service,
twilightscribe
twilightscribe
bad_service

Hello? Hello??

So I just called to see if I could book a reservation for a friend's birthday dinner which I'm organizing (it's a small party, there's only three of us going in total) and the woman who answered the phone when I called was very rude.

Her: -greets me in a really fast, mumbled greeting that I only caught the last part of-
Me: Hello, I was wondering if you took reservations?
Her: -still mumbling, very hard to hear, sounded like "we've stopped taking reservations for today"-
Me: -confused, but still polite- "Oh, so you don't take reservations?"
Her: -sounds vaguely annoyed- "No, we don't."
Me: "Ah, okay well than–
Her: -hangs up-

I checked the website to check if they took reservations and there was no indication if they did, so I figured that I'd call to ask and if so, make one, but just hanging up on a customer while they're still talking? That's just rude.
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