Why would you need to know that we didn't give you what you paid for?
Not a small amount of money later, all the bits were repaired, a new tire put on the car and a new spare purchased as well. Mom drove the car for two weeks, no problems. Then yesterday she was cleaning out the trunk when she noticed that the floor piece that covers the spare was askew. It wasn't until she went to adjust it that she realised there was no spare in the well! She called the shop, and they said that the tire my dad bought for a spare didn't fit in the well, and they didn't think he would want it just sitting in the trunk, so they hadn't put it in. And never bothered to mention this fact, because you know, people don't usually want to take their recently purchased items with them