?

Log in

Apple or University bad service?

I am so pissed off right now I'm actually shaking.

So, I have a Skype job interview tomorrow. And of course, my power cord would choose the day before to die. So I made an appointment at the Apple store. I purchased the computer in September, 2014, and I received it in October, 2014. And I purchased the 3 year Apple Care protection plan, so it should have been covered.

However, at the store the computer was coming up in their system as purchased in May, 2013 for some reason. So the Genius Bar employee went to the back for a while to contact someone. She comes back and tells me that because I purchased the computer through my school's education discount program, the school somehow purchased the computer in May, 2013. Even though it was new when I got it and made to my specifications. Even though I purchased through the Apple website, just with the school's discount.

She insists that this means that the protection plan that I purchased in 2014 actually started in 2013. So my computer is no longer covered. So I payed for more than a year of a service plan that I couldn't use. I'm pretty sure that's illegal. And I'm also pretty sure she's wrong about the school purchasing my computer a year earlier.

But I'm not sure what to do. I had to go ahead and buy the new power cord because I need it for tomorrow. So I don't know who I contact or what my next steps should be. She insists that my school is to blame and I should contact them. But my school had nothing to do with the purchase other than allowing me to get a discount.

Edit: Update

Went back to the store today with my mother (because she's much better at being forceful than I am). Asked for a manager. Brought all the receipts. He looked into it and figured out that when I bought the computer and the serial number was entered into their system, somehow it was entered in at the space for my previous computer, not this one. The weird thing is that one was bought in early 2011, not 2013. He wasn't sure where the genius bar employee got 2013 from. Sounds like she was pulling an explanation out of her ass honestly.

Anyway, he refunded me and also fixed the system so this problem won't happen again.

This is why I hate my Univeristy

Part of the Teaching Degree major I used to be in was a required 50 hours of community service. Another context is that I have this student health plan- which basically covers "oh you're sick " and flu shots and ....nothing else. No blood work, no Thyroid/blood sugar screening, no nothing. Bit of a warning I'm sure my story is going to have all you pre-med /nurse type folks turning in your graves at "WHY DIDN"T YOU GO TO A HOSPITAL YOU COULD OF DIED"

I am poor and was actually told "I'm a smart kid" and to figure it out when I tried applying for state and federal support programs. Graduating with an associates degree the month after one turns 18 and going right into a bachelors that fall does not look very good on the "help me I'm disabled" path.

Now, I was doing this community service at a horse stable for disabled children/riding thing. This....turned out to be a fairly severe mistake because of health issues I myself have which left me painful and basically dead /out of spoons the rest of the day when it was my turn to volunteer. The good news is:I wasn't squeamish about cleaning up horse manure being from a more rural background myself while some of the more prissy never worked a day in my life rich girls were. That was about the only thing going for me.

Anyway about 43 hours in I had a duel combo of a massive spinal flare up (I'm at risk for ankylosing spondylitis, I have the HLA-B27 genetic marker and display early symptoms already) AND Pneumonia the same month. However thanks to my shitty student health thing, which only covers 5 visits a semester I was unable to go for either of them and had to wait until January 6th when they reset. This was December 14th. Now thanks to Vicks, Anti Mucus pills and enough cough drops and Nyquil I think I killed half my liver I managed to survive long enough for the 6th to roll around, and other than loosing 20 lbs (boy I wish it stayed off) due to dehydration and just being sick the only other problems I have from this is a decrease in breathing efficiency. By the sixth I was better, I could breathe and didn't need the anti mucus pills just to keep from coughing up a yellow-y green (with small bits of blood,not sure if it came from my lungs or from me coughing my throat so raw for over a month) Phlegm. Since I wasn't obviously dying anymore, and with my track record for health problems being what it is I decided not to go to the doctor for a "oh your sick" diagnosis in case something worse happened.



When school got back up I was told that the 43 hours I had from last Semester didn't matter anymore and I would have to start over again at 0. Instead of just finishing the seven I missed. Then I found out because of a math disability I was not able to continue my degree anyway because I couldn't meet the minimum state requirements. I needed 2300 , I had a 1800. Meanwhile my reading was 2900 or so and my other scores were all well above the minimum requirements but even with my math disability and a IEP for it in school it could not be wavered. At this point I texted my father Mic Drop and left the department and headed back home were I had a undeclared major for a few days before switching after I dropped.

I am not good at math. I took the ACT 6 times and only once scored higher than a 17 on the math section. I have completed Statistics and college algebra I have all of my science credits out of the way. It is not possible for me to get any higher on a math score. So I dropped the major and switched to a different one. Now last week I received an email from the assistant dean saying I need to make up this course /redo it since I have a incomplete. (honestly would of rather just got the F) So I emailed my academic advisor basically telling her "I am not taking that class again it is for a entirely different major I'm not even in anymore and my health is so poor I'm doubtful even if I attempted to retake it something wouldn't come up or go wrong and prevent me from getting my 50 hours in. I refuse I am not doing this you cannot make me what's the least damaging way to make this whole thing go away" type deal.

This is were I'm at now to basically see how bad my health fucked me over this time. Updates to come on how this ends up.

Unless I some how get enough money to retire now at my age I can't afford to transfer schools because this is the only one offering the degree I'm in now, which doesn't have any of the math or legal red tape my last one did.

Restaurant WTF verging on bad service

My husband and I went out to a pan-Asian restaurant that he had never been to before. When he was looking at the menu he saw something he wanted and said he would rather have noodles with it than rice. I pointed out to him that he could just substitute noodles for rice, since rice doesn't actually come with any of the dishes but is $1.50 extra. When the staff takes your order, they try to make it seem like the rice is free by asking if you want white or brown rice instead of if you just want rice at all, but then on the bill you are charged for rice.

The waitress took our order and my husband ordered first. The menu's side dish description read "Steamed rice or noodles." My husband ordered "Steamed noodles" (thinking the description "steamed" was for both the rice and the noodles) and the waitress acted completely confused, repeating, "STEAMED noodles?!?" as if she had no idea that he just wanted regular noodles. Then I ordered my own dish with noodles.

The waitress was apparently very new because she looked nervous and like she didn't know what to do the whole night. She brought the wrong appetizers to our table, which were actually meant for a different table. But whatever. The service was also incredibly slow. Several tables were full and as we looked around, we noticed only one of the tables actually had food.

When our meals finally came out, a different staff member delivered them. I noticed that there was only one portion of noodles. The following dialog is where the suck comes in:

Me: We both wanted noodles. Are these noodles for both of us?
Her: No. Yours comes with noodles. (turning to husband) Do you want white or brown rice?
Me: We both wanted noo-
Her: WHITE or BROWN?

My husband decided to just order rice instead of trying to clarify that he wanted noodles as well.

Maybe this doesn't seem like a huge suck but on top of the incredibly slow service and shortness of staff, I really didn't appreciate her interrupting me when I was trying to clarify the order and insisting that my husband couldn't have noodles for some reason.
I'll make this as short as I can.

In June I ordered a poster for a movie that came out that month, picturing my favorite character from the movie. According to ebay it was shipped from China. The payment was not steep, but that's not the point.

I waited about 2 weeks for the item to even be shipped; got a message on ebay from the seller saying the packages were labelled incorrectly and returned. Okay, fine by me. Things like that happen...

Fast forward to today, I get my package in the mail, open it... aaaand it's the wrong poster, and not only that, but the quality is bad. The picture isn't hi-res and was obviously blown up.

I left a polite but honest review of the seller, marked as negative, because I waited a month and a half for the wrong product- so as you can imagine, I was pretty unsatisfied. I also reached out to the seller to let them know.

Now the seller wants me to "cancel" the negative feedback (I can't, as per ebay's policy, the seller has to request a review), and they're demanding that I do that before I get a refund. They won't even offer to send me the right product. This is the first negative review they've gotten and they seem to be intent on sweeping it under the rug. (I heard this is a common thing apparently? I don't order from ebay much.)

Totally not shady, right? I think I just got scammed. Bummer- I looked everywhere else for the poster and nobody else seems to have it in print, so I probably did get my money snatched from me. Sad though, I was really looking forward to having the character on my wall.

EDIT: I called them out and threatened to open a dispute, and they didn't reply. I got a full refund in my paypal account, so this case has been solved, but it was still shitty of them to hold the refund over my head over ONE bad review when it was their mistake.
Argh. Still having issues with a dental bill I paid. Several months ago, I got a collections notice on it. Called the dentist, they still insisted that I owed even though originally when I paid everything they gave me the total and told me that was all I owed. Called the collections to contest, they said they'd send me documentation.

So I've only now just gotten the documentation of them, several months later. I think they did that on purpose outside the 30 day limit for contesting. So now I have no options, it seems, but to pay a $150 bill I do not owe.

Amazon... wtf.

Why can"t they get it right?Collapse )
Update: They finally shipped out the replacement blanket at 5PM last night. Obviously Amazon doesn't have transporter technology yet, so once it was marked as shipped, they updated the delivery day to Monday (note: I was told by the Amazon rep himself when he refunded the overnight shipping cost that this order was going to arrive yesterday, and up until it shipped, the date for delivery was yesterday).

I hit them up on Twitter yesterday, which was completely useless. More useless than the chat agents. No one did anything. No one looked into why the order hadn't shipped yet, no one called UPS or looked into where the bluray order was. If you ever have an issue with Amazon, don't bother hitting them up on Twitter.

I'm not sure why they bother with a "guaranteed delivery date" if it's actually just a suggestion.
Yesterday, my beloved corgi was acting lethargic, not eating or going to the bathroom. He had been fine the day before, so my mom was worried. She took him to the emergency clinic, where we found out he had lymphoma, an enlarged spleen and liver. They suggest pregnazone (sp?) and tell us to go to our primary vet. They say he could have about a few weeks to six months to live.

We call this morning (it was closed by the time we got out of the emergency clinic)and my mom explains the situation, saying that the emergency clinic made this diagnosis and the dog is dying. The receptionist catches an attitude, says that this isn't enough of an emergency to warrant coming in today and hangs up on her. My mom is understandably upset and calls other places to get him in so he can get treatment. The vet then calls back and says the call was disconnected (this is about 20 minutes later and we both distinctly heard the click of it being hung up) and suddenly has an appointment.My mom says no and to transfer all records to the new vet.

How can someone do this when you clearly say someone--pet, human, anyone--is dying? WTF?

Whose bad service?

Not sure whose bad service this is, whether it is the insurance or the government. But anyway, my understanding was that all birth control pills had 0$ copays now. Only, when I went to the pharmacy, they told me the new birth control my doctor wants to put me on has a $100 copay. A call to the insurance got me no information. They just said the pharmacy was right, but they wouldn't tell me why there was such a high copay on this.

Even apart from my understanding that their should be no copay, I've never had a copay that high on anything before with this insurance. I'm just really confused.

Hospital Bad Service?

I've been trying to figure out if what happened at the hospital is me not knowing how emergency rooms work or if I did something wrong.

I'm going to put everything under the cut because of mentions of gross bodily functions.

Cut for gross bodily functionsCollapse )

TL:DR: ER tells me I have a sprained back when I have gallstones. Second ER trip results in doctor yelling at me for wasting his time and then did nothing to help me.

I'm slightly worried because I'm having surgery on the 20th to remove my gallbladder and the surgery is going to be done at this hospital. My surgeon is awesome but I'm terrified of being treated like crap again. And it's even worse because my surgeon said usually gallbladder surgery is a same day type deal but he keeps his patients in the hospital over night.
So now I'm kind of nervous about having to spend the night there and I'm worried about how well I'm going to get treated. And I have anxiety so if someone treats me crappy I'll probably just have a panic attack and break down crying.
I get that cold callers are a nuisance, but this takes it to a whole other level.

It started at about 9am yesterday morning. My nan answered the phone for the first four or so calls and then she gave it to me because it was upsetting her. A man kept asking for her, wanting her to complete a survey. Each time she said no thanks, but he kept calling her back. This happened in the space of about an hour. She then gave the phone to me, and I said that when/if he rang back I'd be firm and tell him not to call again. He did, I answered and told him just that. He called back about three times within the space of half an hour, not getting the hint. He stopped for about two hours then he called back again. I told him to stop ringing and put the phone down. He called back. This time I just didn't talk and put the phone straight down. He called yet again and I told him to NOT call this number again. He said,

"And why not ma'am?"

and I told him,

"Because you've been calling us all day, pestering us, and I told you not to call this number and you did. If you ring this number again then I'll be reporting you to the police."

He never called again after that. I hate being firm with people and if possible I like to try and resolve things amicably, but sometimes it just doesn't work.
I'm not sure if this is bad service. Feel free to tell me or delete this if it's not. A bit of background: for the past three years the CD player in my car has been working sporadically. Sometimes it works fine, and other times it refuses to play the CD and won't give it back until I've pressed the eject button many, many times. I'm taking a few long drives this summer, and I want to be able to listen to music. So I went to my car dealer to ask them about getting a new one. This was a month ago.

They quoted me a price, said they had to order the CD player, and would call me within a week. Ten days later I hadn't heard anything, so I called them. They said the CD player was on back order, and they'd get back to me "very soon." A few days after that I friend told me I could get it cheaper and Best Buy. (He works there, so he would know.) I investigated, and this was true. I can't made a contract of any sort with my car dealer, so I went to Best Buy. I didn't tell the dealer; I just went somewhere else. My new radio/CD play was installed ten days later, no problems.

Yesterday, nearly three weeks after they said they'd contact me "very soon," the car dealer finally called and asked if my CD player had been all taken care of. I told them it had, but I neglected to say it wasn't by them. I'm not too upset since I *did* get what I wanted, but if I hadn't decided to go somewhere else it seems like I would have been left hanging. Thoughts?

Again?

Ugh. So, my old dentist has been claiming that I didn't completely pay a bill. They are claiming I only paid for half of something. Except I did completely pay it. A few months ago I called, and I thought we'd worked it out. They finally agreed I'd payed. And then I didn't hear anything for months.

Except I just got a collections letter. And I called again and they are again claiming I didn't pay and need to pay.

I don't even know what I can do at this point. I sent them a copy of all my payments (I paid for a whole bunch of things together up front, and they didn't give me an itemized receipt, only one showing my full payment). They are still insisting I owe them a couple hundred dollars I don't have.

Social Security is a pain in my ass.

So, I am (now officially) disabled.  I've got scoliosis, fibromyalgia, degenerative disc disease... PTSD, bipolar, panic disorder... and a few other things too.  So yeah, I'm a hot mess, and a walking pharmacy.  As a result, winning my disablity case this past October, after a year and a half of jumping through the usual hoops (and subsisting on a $200 monthly stipend known as the Aged, Blind, Disabled, aka ABD, benefit and food stamps), wasn't surprising at all (though it was definitely a relief).

The way my benefits/back pay work is that I now draw my normal monthly check from Social Security Disability Insurance (aka SSDI), and SSDI paid me their portion of backpay a few days before Christmas (so it was a NICE Christmas this year, new computer yeehaw)--after they had made sure that my attourney had been paid their portion.  Supplementary Security Income (aka SSI), was then to cover the rest of the back pay, after a redundant check to make sure that anything due to any other parties (like my attourney or the ABD) was paid.

And therein lies the bad_service.

See, normally, they woiuld have checked all that stuff, and set up a payment schedule in their computer system, set to dispense payment every six months until the back pay was paid back in its entirety.  But for some reason, they never did.  They didn't do ANYTHING to my account.  They didn't investigate and/or confirm the fact that I didn't owe anyone any money.  They didn't set up my account to start giving me chunks of my back pay.  Nope, they didn't do ANYTHING.  So my account has just been sitting there, gathering dust, while they remained inactive.

I have called, and called, and called.  Every time I call (and wait on hold for at least an hour), the person I speak to expresses confusion as to why my account hasn't been touched.  One of the last people I spoke to on the phone submitted an official letter/request for them to take action on my account--and the last person I spoke to on the phone expressed disbelief that they hadn't even bothered to read it yet (after being submitted a month earlier..).

When nothing happened and then kept happening, I finally decided that I had had enough of waiting on hold, and I went down in person to the local Social Security office.  Had a line out the door before it even opened, took me 45 minutes to finally get my turn with one of the reps at a window once it did open.

The window rep was extremely condescending, he spoke to me like I was an idiot, explaining to me that they always hold the money until they confirm that no more is owed from my backpay.  I told him I knew this, and that I didn't owe anything else.  That my attourney had already been paid and that I didn't owe anything to repay the ABD benefits I had received (because receiving SSDI automatically negates a repayment).  He then looked at me and just... walked away.  Didn't tell me where he was going, didn't tell me he was leaving, just... walked away.  And left me standing there wondering just what the frell was going on.

He came back a few minutes later, and he had AMAZING news!

"I just went back to speak to my supervisor, and this is an amazing coincidence, but she was actually working on your file!" he delivered without a hint of guilt--I think he honestly believed he could make me believe that line of bull.  "So we should have this all taken care of by the start of next month.  If you don't see anything has been done by then, come back to this office and we'll investigate."

... So that is basically where I am at right now--relying on the word of a man who is clearly well-versed in the art of deception.  ("Just happens to be working on" my file my lily white butt.)

But why am I getting so worked up about this?  I'll get the money eventually, right?

Because they are, quite literally, holding onto $14,000 for no good reason.

That's right; $14,000.  FOURTEEN-THOUSAND DOLLARS.

I have people I owe money to, and I have work that needs done on my car.  I have other things that need tending to, as well.  So, I need that money.

But even if I didn't need it?  Dude, stop holding my back pay hostage and giving the government an interest free loan for (at this point at least) 7 months.

Social Security, your horrible service makes me sad and angry.  D:<

I’ve been going to the same lovely clinic to have my birth control filled for the last six years. On top of that, I’ve been on the same pill for ten years, and was put on it way back when to control pretty severe PMDD that does not respond to any other treatment. This is in my chart at the clinic, along with the fact that I get migraines (not caused by hormones/PMDD/etc.).


Cut for possible suicide and mental health triggersCollapse )

Insurance Woes

This is partially my fault for checking. But I was still given wrong information which led me to switching insurances when I shouldn't have.

So, last year I was on a different insurance. However, the price was going up $60, so we switched to a different insurance on the marketplace. Before I switched, I checked and then called to make sure all my doctors were in-network. It appeared that yes they were. So I signed up and told them who I wanted my primary care physician to be.

So I've been on them since January. And stupidly I didn't notice that the PCP listed was different until now. So I call in to try to switch and am told that my regular doctor is not in network for the HMO I'm signed up for, but for their other HMO.

And there is nothing I can do at this point because wrong doctor is not a life change that would allow me to change insurances on the marketplace. And I have an appointment today which will have to be out of pocket. And my regular PCP is the one who prescribes all my prescriptions.

Argh. So frustrating.

Gynecologist Woes

I thought I'd finally found a good gynecologist. Someone who actually listened to me and didn't dismiss me. Only turns out there have been other issues.

Cut for a bit of TMICollapse )

TLDR: Wasted time and appointments only to find out my insurance can't cover the surgery with her despite her claims otherwise.

Finding a mechanic is tiresome...

I moved last summer and therefore I'm in that struggle of not knowing everything about my new town.

The problem I have is a pain in the rear end but it's a complete inconvenience but something that would harm my car in the long run. Being me, I like things to be streamlined, so I set out on the mission to get it fixed.

When you fuel up, the gas nozzle pops off before it's full. Constantly, every couple gallons, it'll click off, meaning you have to nurse the car. This would not be a problem if I lived in the 48(?) states that had self-service stations, I'd be fine with standing there holding it. I live in Oregon, Oregon is strictly all no-self-service. So I roll up to each gas station and have to tell the friendly attendant that it clicks off, please feel free to take care of everyone who comes in while I wait for their extra attention. I HATE IT, I hate being a pain in their butts. They're all kind and understanding, they deal with far worse but still, ick.

So I googled it, found out that it's most likely a hose or filter that needs changed. It's extremely common, the gas attendants have even offered the idea that someone tried to steal my gas, that can push the screen down and cause that issue. It's all about gas vapors not being able to escape properly, so the gas pumps "think" its full and kick off so not to over-fill.

Stereotypical Dealership, story to follow, arghCollapse )

lol walmart

I had to go to walmart. I like walmart. I know many people at walmart where I shop and we're all friendly.


But today OY!


It started out good I cashed a check and went into the mobile store to look at cell plans for the future.



after that I just shopped around in no particular hurry until it came time to get cleaning supplies.


I stopped at an employee and asked if he could help me.


after he stared at me ike Cletus the slack jawed yokal for a good ten minutes he finally managed to figure out how to say "Yes"


I proceed to ask him if he could direct me to where I could find something to clean my microwave with. After another ten minute pause he said "Clean your microwave?"


And I said yes and after ANOTHER ten minute pause he said "What do you mean clean your microwave?"


So I had to sit there in my cart and explain to him what clean means.


then when he continued with his Cletus impression I had to explain to him what a microwave was.


His next "Brilliant" response? "What do you mean clean it? Why would you clean a microwave?"


apparently my answer of "Because it's dirty and when things are dirty one tends to clean them?" seemed too complex for his "vast" mind to follow.


Finally I just moved out and got what I knew I needed and as I was doing so I happened apon a lady shopping so I said aloud as if I were thinking "What cleans a microwave anyway I wonder?" she heard me and said "409 multi surface" .


that was done. then after paying for my things I realized I got something we already had and so off to customer service it was.


where I had to explain to the clerk there what I needed "You need somethin?" was his question. then I had to explain the problem and even ended with "So I need to exchange these items" which did no good because he STILL asked "What do you want me to do about it?" then "What do you mean exchange?" so I basically had to baby this ADULT man and explain word by word step by step what an exchange is. (think "First I hand you what I'm returning and my receipt" then me holding both out and him standing there leading me to say "then you take the items I'm exchanging and my receipt from me" and so on all the way through.)


when that was finally done I went to the money center to pay my mobile bill (walmart family)


Where I discovered much to my blush I could not remember my phone number when the clerk demanded "Phone number!" and I dumbly replied "Pardon?" "PHONE! NUM! BER!" so I had to blush and say "I forgot" and that lead them to ask me in a sarcastic high talking to a dim newborn baby voice who's phone it was and when I said "Mine" ask me in the same voice why I didn't know my own number. then "educate" me on how memorizing "our" phone number "Helps" in what I guess was his best "Barney" voice.

So I went to the mobile department to see if they could check by account and after the guy there spoke down to me as if I were a puppy I came away with my number (and a helpful hint on how one reads a number off a paper it's written down on as if I didn;t know)

Back to the money center. I gave the information and was told the price it was 85 cents more than I gave so I handed over an extra dollar and even said "Have to break this for the cents sorry" the guy stood there holding the dollar as if it were going to bite him and stared at me.


Confused I said "It's a dollar?" and he said "And?" and I said "And if you break it you'll have the 85 cents you said was included in the price?" and he said "It's a dollar" so I had to sit there and educate him how to count and he works at the MONEY center!

then after I got him to understand the terribly complex and hard task of turning dollar into change I thought I was done. But no he continued to stare at me.

"Are we done?" I asked he said "You gave me a dollar" and I held my hand out taking that to mean "Here's the rest of the money since it was only 85 cents so I owe you 15 cents" He continued to stare at me as if he was expecting something to happen.

"Did I have change?" I asked confused. more staring. "Did you want to hand me a receipt?" more staring. "Did you want something from me?" that got an answer but only "You handed me a dollar".

So I said "OK? can you not make change?" "You handed me a dollar." "Yes. A dollar is 100 cents. 85 comes before 100" "You gave me a dollar" lather rinse repeat.

So I said "Yes. YOu said the price was 20.85. I don't have 85 cents in change but I have a dollar and you can get 85 cents from a dollar if you break it into coins then count out until you reach 85 cents. " "You gave me a dollar!" "Yes because I didn't already have the 85 cents." "You gave me a DOLLAR!!!!!!" "Yes I know. can you not make change? Do you need me to find a manager?" "YOU! GAVE! ME! A! DOLLAR!" "Yes so you told me but what is the problem with that?" "the price is 20.85 and you gave me a dollar." "Yes for the 85 cents." "You gave me a dollar!" lather rinse repeat.

So finally I dug around in my purse to see if I could find freaking 85 cents in coins.


and that's when I found the twenty.

Slowly it dawned on me what I said done and I handed over the twenty while apologizing rapidly and my friend who also works money center started cracking up. (I laughed too)

But really "You gave me a dollar" does NOT equal "You forgot to hand me the twenty ma'am"


what a day!

Update to Car Dealer BS

Update to this entry from last month: http://bad-service.livejournal.com/3353636.html?thread=107095076

tl:dr - my new car had a broken valve, called dealer to complain and he screams at me, saying my old car is a dud and I lied to get a higher part-ex value (which I did not).

So, this guy tells me that he cannot sell my car and he's going to scrap her instead of sell her on.
A month later, I decide to mosey onto his website and see if she's still on the website (she was in Feb, with no photos).

Not only are there photos on the listing now (numberplate confirms that this is my old car), but the mileage is still incorrect. It states the mileage is 99,000. I have photographs that prove her mileage was at least 100,024 when I took her in (I took that photo as a milestone picture shortly before I made the decision to give her up).

Should I report this to the DVLA?
I had to catch the bus for work and usually catch it at the same bus stop. There's never usually any problems with them seeing me and stopping. Until now...

I could see the bus coming so I stuck my hand out. Usually, they'll flick on their indicator and start slowing down, but this one didn't. I waved him down as he got closer, but he still wouldn't slow down or give any hint that he was about to pull over. He drove right past me. As he did, he looked at me, shrugged his shoulders and gave me a rude look.

I just don't know why he did that. Why the shrug and rude look? He looked at me like I'd just crawled from under a stone. I had to catch the next bus, which made me late for work. I know I could have caught an earlier bus, but on that day, it definitely wasn't convenient for me to do so, and normally there are NO problems at that bus stop anyway.

He didn't have many passengers either, so it wasn't because his bus was full.

Mail Drama ongoing....

I think I posted about this before that when I would order cat food from Amazon, the mailman would mark it as "undeliverable - no safe place to leave it" or sometimes as address non-existant/couldn't find, and then redeliver it the follow day or two without issue. (I'm not complaining if there's no safe place to leave it, leave a notice and I'll pick it up! But they don't leave a notice, ever.)

After I called to tell Amazon and they spoke to USPS, suddenly things on Sunday (and sometimes Saturdays) are getting marked as the same. Which, if they just didn't deliver, that'd be fine, but don't have that as an option then tell me my address doesn't exist/you couldn't find it, or it there was no safe place to leave it (when you deliver stuff almost every day of the week without problem).

However, now, a package has gone missing. A package with tracking too. It's from Ebay so I contacted the seller and contacted the USPS. The next day after filing the report with USPS, the local post office called me and said the "GPS" said it was delivered. I told her, I know, but I never got it. In fact, I didn't get ANY mail that day. She sighs and says she'll have to ask the delivery person. (Right from this call it feels like I'm calling the delivery person a theif, I'm not btw, but that's the vibe I get from her attitude/sigh. I just want to know what happened/where the package is).

The following day she calls me again and tells me that the "GPS" says it was delivered. I said I know, but I never got it. I got no mail that Friday. She tells me she spoke to the delivery person and they said they left it in my mailbox. I said, that's weird, because the tracking says it was left at the front door/porch. She goes on to tell me to check with my landlord (I have, and I trust them. I live in a good area and none of my packages have gone missing, ever. Once the guy downstairs accidentally took a letter for me but noticed like the next day, by the time of reporting this, it had been seven days). I told her I have, they don't have it. She says, well, maybe someone took it! You have two houses and one mailbox, the delivery person told me! (We have one house, one mailbox, just two families living on different floors, and we've NEVER had a problem before). It was just a regular envelope with 0lb 0oz! It could've been taken by someone! The sender should've put insurance on it! We offer insurance! (Is this a shakedown? lol) Do you want us to hold your packages? No, I say. Ok! I will tell the delivery person to put everything on your porch from now on! No matter how small! (uhhh... now I'm certain I'm going to lose stuff) I try to tell her that many things she said (0lb, 0oz, delivered to mailbox/porch/front door) doesn't make any sense but she doesn't want to talk about it anymore and ends the call.

I spoke with the seller, who is mailing it out again today (thankfully), and I asked them to put insurance on it this time. They also told me they only mail stuff in bubble mailers (so I wonder if the person who delivers stuff like delivers everything and checks it off as delivered after they've done the entire street or something, which isn't protocol I imagine, and they've gotten confused as to what package I'm talking about, because like I've said I get a lot of mail/packages especially recently).

I don't know how to proceed. I mean I'm getting my buttons, which is the main concern, but I don't know how to tell USPS look, IDK what happened, but I didn't get the package. I think you need to investigate this delivery person (not that they're intentionally stealing stuff, but their facts don't add up, plus they have a history of not delivering items).

(Also, to clarify, the house has a door beside the garage door. Up three stairs is the mailbox. On this platform, beside the house some carriers leave large boxes. Going along the sidewalk and up 5-7 stairs is the front door where some carriers leave large boxes too, depending. The front door is often open, except in colder months, and doesn't lead to anyone's apartment.)

I'm going to put this behind a cut because what I've been dealing with is gross (bodily functions..yay!), so if you get grossed out by talking about stomach issues...might wanna skip it...it got kinda long..

requires some explanation to get to the BS...Collapse )

Tl;dr: my urologist's nurse didn't take symptoms seriously and I've been previously exposed to a really not fun disease that could be causing all of my problems.

Continuation... kind of...

So a follow-up to the last post here, but moreso overall office shenanigans rather than the secretary specifically now, but there's more on her too.

Read more...Collapse )

Possible car dealer BS

Background: just over two weeks ago, my beloved car of nine years started showing signs that it couldn't cope with the amount of driving I make her do, so I (reluctantly) part-exchanged her for a new car. This car seemed too good to be true- less than a year old, under 3000 miles on the odometer and cheaper than my car was when I first bought her. So we went to the dealer, I fell for the car and she was mine.

When I picked up the car, the psi (tyre pressure) was very low in the back tyre so I requested the dealer fill it up, which he did after much persuasion (he kept insisting it was fine, however 19 psi on a 37 psi tyre is NOT okay). However, two weeks later, it started showing a warning on the dashboard saying the pressure was low and needed topping up. The tyre looked fine, so I kept up with it until I saw a warning for 25 psi and figured I best go top it up and then get the tyre checked at the weekend.

I get to the local filling station, fill up my tyre but then the cap doesn't go back in. The staff at the station tried to help but then we realised the valve itself was broken! So now I have a flat tyre and have to cancel my first class of the day (I do dance clubs in my local area). Part of the valve is broken and bent, something that I couldn't have caused in the two weeks that I have owned the car, so I called the auto place to complain and ask for reimbursement for the repair and the work I missed because they made a glaring mistake in checking over the vehicle (something he should have spotted when he filled up my tyre the day I collected the car). I figured the worst he could do was say no and give me some advice on how to use my manufacturers warranty.

Nope. He yelled at me! Basically it turns out my old car was a lot more banged up than I thought and the engine was near dead. I didn't know this when I handed her over- I assumed she was fine but just needed a tune up to handle longer journeys. I had taken her in for repairs four days before I part-exchanged, so I assumed any major problems were dealt with. Apparently not, and the auto yard guy yelled at me, accusing me of lying to get more value out of part-exchange and how dare I call about a £20 loss when he's out hundreds!

Firstly, I am not a car expert. How am I supposed to know that my car's engine was knackered? I thought it just needed a tune up because I had been pushing her too much.

Secondly, he IS a car expert. Someone I would expect to notice a dodgy tyre valve. What if that had popped off when I was driving? I have heard stories about people who have busted a tyre when driving, crashed and either been horribly injured or died. His neglect could have cost me my car and more than one hour of my job.

Thirdly, £20 isn't a lot to him, but it's a big chunk of my earnings to me. I don't really have the luxury of being able to miss that much, not to mention the fact that I paid £25 to get a new valve put in. Perhaps my asking him to compensate my loss of earnings was a bit much, but this was HIS mistake.

Fourth, he tried to then suggest I was the one who broke the valve in the two weeks I had owned the car. I am a good and careful (and overly cautious) driver. There is no way I could have broken the tyre air valve. Even the guy who came to fix it said that he's only seen this in older cars, not ones that are less than a year old and barely have 3000 miles on the odometer. So it's likely there was something in my car's history that the dealer neglected to tell me.


Rant over. I'm just appalled with the way the guy shouted at me over the phone. I had to hang up on him because he wouldn't stop for a moment to let me talk- he just kept saying "well, I apologised and now you keep yelling at me." Except he was the one yelling (I just used my stern Teacher Voice). And I think, given that I just got the car, I have a right to be mad that something like this wasn't sorted before I picked up the car.
Also, my old car is listed on his website (granted, without a photo so I don't know if he's taking it off) and it has had 1500 miles taken off the odometer reading. That I find troubling.


And, to top it all off, my insurance screwed up my policy and apparently I am not covered for being towed, despite my specifically asking for it. Agh.
So my sister is getting married in April. My mother and I, being plus size, ordered our dresses from a site that makes custom dresses. They just came today. And everything was wrong.

My mother's dress had the wrong waist size. It was half an inch smaller than what she requested. The waist and hip and neck measurements were all off by at least a half inch on my bridesmaid dress (at least an inch off at the hips to the point that the skirt which was supposed to be loose and flowey was snug against my hips). Plus the dress was shorter than pictured by several inches to the point that it was indecent in the back for a wedding dress. And the waists on both dress were lower than pictured. I couldn't zip mine up and could barely squeeze into it. My mom could get hers on, but it didn't look right.

I'm just not sure how two custom dresses could be so off given that we gave them all the measurements. And especially from a website that seems to have pretty positive reviews.

Profile

www.between-two-worlds.net
bad_service
Bad Service

Latest Month

August 2016
S M T W T F S
 123456
78910111213
14151617181920
21222324252627
28293031   

Tags

Syndicate

RSS Atom
Powered by LiveJournal.com
Designed by Lilia Ahner